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The cloud supports push notifications across all platforms to alert team members about new tasks, updates, and reminders.

Supported platforms

How it works

  1. Devices register their push token via POST /api/devices
  2. When the service processes a conversation and creates or updates a task, it calls POST /api/notifications/send
  3. The cloud resolves team members and their registered devices
  4. Notifications are sent to all registered devices for the team
  5. Delivery is logged in the notification_log table

Device registration

Mobile and web clients register their push tokens on sign-in:

Notification preferences

Users can configure notification preferences in Settings to control which events trigger notifications and on which devices.